9-1-1 Facts


  • If possible, dial 9-1-1 from a safe place.
  • Stay calm and speak clearly.
  • Give your call back number.
  • Be able to tell them where you are located (e.g. 9-1-1 address, landmarks, or cross streets).
  • Tell them what help you need.
  • Stay on the line until the 9-1-1 operator tells you to hang up.

Please Note: Text to 9-1-1 is not currently available in the counties we serve.

Kari’s Law

Kari Hunt was murdered in a motel bathroom in Marshall, Texas. Kari’s 9 year old daughter tried to dial 9-1-1 four times to no avail. The 9 year old didn’t know that you had to dial 9 for an outside line first. Kari’s Law was passed due to this heartbreaking tragedy.

For more information on Kari’s Law please visit: www.texas911.org/karislaw